Conversational AI Self-Service solution (On Prem)
Summary
Conversational AI Self-Service solution (On Prem)
Conversational Dialog Management Platform
Features
xPert Packages
Fully pre-loaded intelligent Virtual Assistant providing out-of-the-box recognition and understanding with pre-built Concept Annotation Dictionaries, Rules, and Intents for your business.
deepASR
Automatic Speech Recognition engine that leverages the most advanced forms of Deep Learning, achieving unprecedented accuracy in recognition that routinely reaches human-level performance.
deepVB
Authenticate customers via their unique biometric voice-print, in the background as they speak freely and naturally with the Virtual Assistant.
omChat
DiaManT® Plug-in allowing the platform to run text-based dialogs on a wide range of channels in the form of a Chat Bot, via SMS, Web-Chat, Email, and Facebook Messenger.
omMobile
DiaManT® Plug-in that allows for an In-App Virtual Assistant to be easily integrated into any native mobile app (iOS & Android) with the simple addition of the Omilia mobile SDK.
omReports
Web-based automated reporting module that presents statistical data regarding
the use of the application, making it easy to analyze user interactions and measure KPI’s.
DRTviewer
Web-based Dialog Review Tool that provides real-time transparency to all customer interactions.
omAnalytics
Visualize the big data generated by DiaManT® to analyze what customers are saying in their conversations with the Virtual Assistant, as well as with live agents.
