LocalTouch
Summary
LocalTouch
Caller ID Management System
Overview
An Intelligent, Automated and Compliant way to manage your Local Caller ID.
The way LocalTouch works is by presenting a more familiar or local number by using groups of numbers called buckets that represent areas all over the continental US to make sure each called party gets a more familiar or local number on a per attempt basis.
Features and Benefits
Increases the likelihood of the individual answering your agent’s call.
Re-contact strategies
Use multiple local numbers in re-contact strategies
Callbacks
Returned calls automatically routed back to your contact center
Campaign-designed
Specifically designed for campaigns, including sales, collections, fundraising, political poling, and proactive customer service
Versatile
Use multiple local numbers in re-contact strategies
Compliance
‣30% increase in outbound contact rates over fixed ANI broadcast
‣400% increase in inbound returned calls
Additional Information
Questions And Answers
No questions have been asked.
Resources
LocalTouch Call Flow and NobelBiz Infrastructure
NobelBiz - LocalTouch
NobelBiz - NICE - Why LocalTouch
LocalTouch
Connecting contact center agents with customers is the primary mission of LocalTouch, the patented local Caller ID management solution by Nobelbiz.
