CXexchange
Access a diverse range of applications and services tailored to your needs, accelerate your business growth, gain valuable insights, and stay ahead in the competitive market with NICE CXexchange.
Search Product
Search
Thrive
Reduce agent stress and burnout

Customer Dynamics
Certified Professional Implementation Partner

Omni-bot from SmartAction
AI Powered Virtual Agents

iBenchmark
“The Next Big Thing in Contact Center Benchmarking - Automation!”

Frontline Services
Highly customized implementations from experienced professionals

Condado Group
Contact Center and CRM Consultants

SpiceX
Integration Platform for Contact Centers Connecting Contact Center Applications into one Unified Desktop.

LocalTouch
Caller ID Management System

Global Access to 200+ Languages Powering Call Centers and Help Desk Support
Global live voice translation and interpretation support

Inbenta Conversational Platform
Chatbots and NLP-powered Search

Skybox ServiceNow Agent for CXone
Skybox ServiceNow Agent for CXone

Textel + CXone
Take Texting Further with Textel's Advanced SMS + CXone

Awaken Conversations - Voice, Speech and Text Analytics
Improve your customer interactions by analysing every call, email and text.

Omilia Cloud Platform Voice Biometrics
Passive Authentication Voice Biometrics

TernioCX mobile app
Mobilizing Your Workforce

Sycurio.Voice
Seamless, secure payment experiences

Product name
Product description
Surfly | Universal Cobrowsing & Video chat
Leading co-browsing & video chat technology

SpinSci PAC (Patient Access Care)
Omni-channel patient communication & self-service

SightCall VISION
See more. Solve Faster. Serve better.

Thrive
Reduce agent stress and burnout

Customer Dynamics
Certified Professional Implementation Partner

Omni-bot from SmartAction
AI Powered Virtual Agents

iBenchmark
“The Next Big Thing in Contact Center Benchmarking - Automation!”

Frontline Services
Highly customized implementations from experienced professionals

Condado Group
Contact Center and CRM Consultants

SpiceX
Integration Platform for Contact Centers Connecting Contact Center Applications into one Unified Desktop.

LocalTouch
Caller ID Management System

Global Access to 200+ Languages Powering Call Centers and Help Desk Support
Global live voice translation and interpretation support

Inbenta Conversational Platform
Chatbots and NLP-powered Search

Skybox ServiceNow Agent for CXone
Skybox ServiceNow Agent for CXone

Textel + CXone
Take Texting Further with Textel's Advanced SMS + CXone

Awaken Conversations - Voice, Speech and Text Analytics
Improve your customer interactions by analysing every call, email and text.

Omilia Cloud Platform Voice Biometrics
Passive Authentication Voice Biometrics

TernioCX mobile app
Mobilizing Your Workforce

Sycurio.Voice
Seamless, secure payment experiences

Product name
Product description
Surfly | Universal Cobrowsing & Video chat
Leading co-browsing & video chat technology

SpinSci PAC (Patient Access Care)
Omni-channel patient communication & self-service

SightCall VISION
See more. Solve Faster. Serve better.

Thrive
Reduce agent stress and burnout

Featured Apps
Nuance Conversational Self-Service

Nuance Conversational Self-Service
Understand Your Customers, Naturally
Cyara Automated CX Assurance Platform

Cyara Automated CX Assurance Platform
Assure Your Contact Center Delivers Flawless CX
Jabra for NICE CXone

Jabra for NICE CXone
Professional Headsets Engineered for the Call Center
Balto Real-Time Guidance

Balto Real-Time Guidance
Unleash agent performance on every call.
OpenMethods Experience Cloud

OpenMethods Experience Cloud
Automated Workflows and Unified Omnichannel
Poly AI Customer-Led Conversational Assistant

Poly AI Customer-Led Conversational Assistant
Branded conversational experiences
ValidSoft Trusted eXperience Cloud Voice Biometrics

ValidSoft Trusted eXperience Cloud Voice Biometrics
Next Gen Voice Biometrics
SpiceX

SpiceX
Integration Platform for Contact Centers Connecting Contact Center Applications into one Unified Desktop.
Textel + CXone

Textel + CXone
Take Texting Further with Textel's Advanced SMS + CXone
- Certified
Customer Dynamics e2 for Microsoft Dynamics CRM

Customer Dynamics e2 for Microsoft Dynamics CRM
Embedded Agent for Microsoft Dynamics CRM
- Certified
MediaVault Plus

MediaVault Plus
LONG-TERM RECORDING STORAGE AND RETRIEVAL
Global Access to 200+ Languages Powering Call Centers and Help Desk Support

Global Access to 200+ Languages Powering Call Centers and Help Desk Support
Global live voice translation and interpretation support
2Ring Dashboards & Wallboards

2Ring Dashboards & Wallboards
Real-Time Reporting & Alerting
- Certified
Pauseable

Pauseable
Automated Pause & Resume for Nice CX One!
CallGuard

CallGuard
Secure Contact Center Payments
Pindrop Passport and Protect

Pindrop Passport and Protect
Multi-factor Authentication and Fraud Protection
Mutare Voice Traffic Filter

Mutare Voice Traffic Filter
Mutare Voice Traffic Filter
Sycurio Voice and Digital

Sycurio Voice and Digital
PCI DSS Compliance For All Digital Channels
Thrive

Thrive
Reduce agent stress and burnout
Lake Net Promoter Score - NPS and Customer Satisfaction - CSAT

Lake Net Promoter Score - NPS and Customer Satisfaction - CSAT
NPS and CSAT Post Call Survey Module
Managed Desktop-as-a-Service (Cloud Desktops)

Managed Desktop-as-a-Service (Cloud Desktops)
Work from Anywhere. Business as Usual.
Nuance Conversational Self-Service

Nuance Conversational Self-Service
Understand Your Customers, Naturally
Cyara Automated CX Assurance Platform

Cyara Automated CX Assurance Platform
Assure Your Contact Center Delivers Flawless CX
Jabra for NICE CXone

Jabra for NICE CXone
Professional Headsets Engineered for the Call Center
Balto Real-Time Guidance

Balto Real-Time Guidance
Unleash agent performance on every call.
OpenMethods Experience Cloud

OpenMethods Experience Cloud
Automated Workflows and Unified Omnichannel
Poly AI Customer-Led Conversational Assistant

Poly AI Customer-Led Conversational Assistant
Branded conversational experiences
ValidSoft Trusted eXperience Cloud Voice Biometrics

ValidSoft Trusted eXperience Cloud Voice Biometrics
Next Gen Voice Biometrics
SpiceX

SpiceX
Integration Platform for Contact Centers Connecting Contact Center Applications into one Unified Desktop.
Textel + CXone

Textel + CXone
Take Texting Further with Textel's Advanced SMS + CXone
- Certified
Customer Dynamics e2 for Microsoft Dynamics CRM

Customer Dynamics e2 for Microsoft Dynamics CRM
Embedded Agent for Microsoft Dynamics CRM
- Certified
MediaVault Plus

MediaVault Plus
LONG-TERM RECORDING STORAGE AND RETRIEVAL
Global Access to 200+ Languages Powering Call Centers and Help Desk Support

Global Access to 200+ Languages Powering Call Centers and Help Desk Support
Global live voice translation and interpretation support
2Ring Dashboards & Wallboards

2Ring Dashboards & Wallboards
Real-Time Reporting & Alerting
- Certified
Pauseable

Pauseable
Automated Pause & Resume for Nice CX One!
CallGuard

CallGuard
Secure Contact Center Payments
Pindrop Passport and Protect

Pindrop Passport and Protect
Multi-factor Authentication and Fraud Protection
Mutare Voice Traffic Filter

Mutare Voice Traffic Filter
Mutare Voice Traffic Filter
Sycurio Voice and Digital

Sycurio Voice and Digital
PCI DSS Compliance For All Digital Channels
Thrive

Thrive
Reduce agent stress and burnout
Lake Net Promoter Score - NPS and Customer Satisfaction - CSAT

Lake Net Promoter Score - NPS and Customer Satisfaction - CSAT
NPS and CSAT Post Call Survey Module
Managed Desktop-as-a-Service (Cloud Desktops)

Managed Desktop-as-a-Service (Cloud Desktops)
Work from Anywhere. Business as Usual.
Nuance Conversational Self-Service

Nuance Conversational Self-Service
Understand Your Customers, Naturally
Cyara Automated CX Assurance Platform

Cyara Automated CX Assurance Platform
Assure Your Contact Center Delivers Flawless CX
Jabra for NICE CXone

Jabra for NICE CXone
Professional Headsets Engineered for the Call Center
Balto Real-Time Guidance

Balto Real-Time Guidance
Unleash agent performance on every call.
OpenMethods Experience Cloud

OpenMethods Experience Cloud
Automated Workflows and Unified Omnichannel
Poly AI Customer-Led Conversational Assistant

Poly AI Customer-Led Conversational Assistant
Branded conversational experiences
ValidSoft Trusted eXperience Cloud Voice Biometrics

ValidSoft Trusted eXperience Cloud Voice Biometrics
Next Gen Voice Biometrics
SpiceX

SpiceX
Integration Platform for Contact Centers Connecting Contact Center Applications into one Unified Desktop.
Become a DEVone partner
Welcome to the NICE DEVone ecosystem.